Refund and Cancellation Policy for Agrikart Organics
At Agrikart Organics, we are committed to providing our customers with a seamless and enjoyable shopping experience. Please take a moment to review our refund and cancellation policy:
1. Refund Policy:
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1.1 Eligibility for Refunds:
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Refunds are issued in the following circumstances:
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The product received is defective or damaged.
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The wrong item is delivered.
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The product is not as described on our website.
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1.2 Refund Process:
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To request a refund, please contact our customer service team at avasitha99@gmail.com within 5 days of receiving the product.
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Provide clear details about the issue and, if possible, include supporting photos.
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Once your request is approved, we will initiate the refund process.
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Refunds will be credited to the original payment method.
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1.3 Timeframe for Refunds:
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Refunds will be processed within 10-12 days after the approval of the return.
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1.4 Non-Refundable Items:
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Certain items, such as perishable goods, are non-refundable for health and safety reasons.
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2. Cancellation Policy:
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2.1 Order Cancellation:
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Orders can be canceled within 3 hours of placement.
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Once an order has been processed and shipped, it cannot be canceled.
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2.2 Cancellation Process:
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To cancel an order, please contact our customer service team at avasitha99@gmail.com.
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If the order is canceled within the eligible timeframe, a full refund will be issued.
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2.3 Cancellation of Subscription Services:
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For subscription services, customers can cancel at any time by logging into their account and managing their subscription settings.
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Cancellation requests for subscription services must be made before the next billing cycle to avoid charges.
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3. Contact Information:
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For any questions or concerns regarding refunds or cancellations, please contact our customer service team at avasitha99@gmail.com.
Please review our website for the most up-to-date policy.
Thank you for choosing Agrikart Organics!